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Testimonials

We're dedicated to providing the greatest, custom experiences in Cleveland.
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We enjoyed our wedding planning experience at Lago Custom Events. My husband and I come from very different cultures and religions and worked really (REALLY!) hard to plan a fusion wedding that represents both sides. For starters, he was looking for a venue in the city, while I was looking for more of a rustic, scenic outdoorsy spot. Lago provided us with both. The location also allowed for us to spend time in the Flats with our traveling guests. People had plenty of places to go during down-time. Coordinator Diana DeJesus assisted us during our planning and was so kind and patient throughout the process. With such different families and faith, there were many things we could not answer for her on the spot, but it never mattered. She was great with giving us time to work through it, yet organized and diligent to follow up to make sure it was taken care of. Throughout the planning process, I truly believe that Diana was just as invested as we were in seeing our day go beautifully. :) On the day of the wedding, Diana was wonderful helping me make it to the alter. I knew we were in good hands with her and that we wouldn't need to worry about anything. The ceremony went smoothly and the Lago staff was very friendly and accommodating. Unfortunately as the afternoon progressed, we received terrible weather news (tornado watch, heavy rain) and had to move our reception indoors last minute. I have never, ever seen anyone work as hard as Diana and the Lago staff did to move the entire reception in such a short time. It was absolutely a miracle that they were able to turn everything around so quickly, all while Diana remained very calm. I think guests were also amazed to see how incredible this team worked together under very stressful conditions - or at least they made it seem! We received many comments that night from guests sharing their disbelief on the weather forecast and the admiration for the events team. Although our day did not go as we envisioned due to these quick, unexpected changes, I wouldn't have changed working with Diana and the Lago team! And I wouldn't hesitate to work with them again. They are top notch!!!
Holly
You know you are in good hands when your family and friends tell you during and after your wedding how impressed they were with the event coordinating. Diana Dejesus and the Lago crew were fantastic to work with throughout the entire process. Diana is kind, thoughtful, and organized. The day of the wedding, she always had a smile on her face while handling so many logistics and making the venue look beautiful with decor. On top of it all, one of the team members, Corina, even played Simon Says to keep the kids walking down the aisle entertained which meant a lot to my family. We could not recommend the Lago team enough, and had the most amazing time celebrating our wedding at their event space. The venue was GORGEOUS!
Alisha
Great venue for a wedding or other events. We held our daughter's wedding outside, in September. Started the night at the penthouse for cocktails and then in the courtyard for dinner and dancing. Very well done, excellent tents and stage. Mike and his team are easy to work with and try to accommodate most requests.
Ken
Hands down, choosing Lago Custom Events was the best decision we have ever made. This place is absolutely incredible. I can't even begin to describe how gorgeous our venue was. We got married on the outside Veranda, had cocktail hour in the tent outside and our reception was in the EY lobby. Everything was absolute perfection. Now, on to the mastermind behind everything, Aubrey!!!!! She was absolutely perfect!!!! I could not have planned our wedding without her, every single thing I needed she took care of. She went above and beyond throughout the entire process. Thank you to everyone at Lago custom events for making our wedding day amazing, more than I could have ever dreamed of.
Katie
Mike did a spectacular job coordinating our wedding! From start to finish he went above and beyond!! He really made our vision come to life. Mike was very attentive throughout the process and was able to answer all of our questions. He gave us peace of mind as we were approaching the big day that all the boxes were checked and that we were ready to go. Everything went smoothly the day of so we were able to soak up every second. The rooftop cocktail hour was everything and more! Highly recommend! We are still getting compliments on venue and how wonderful the wedding was. Thank you Mike! Thank you Lago!! We appreciate all your hard work and are so thankful for the memories!
Jessica
You can’t beat the views or the food at Lago! We had our cocktail hour on the EY Penthouse and our reception on The Veranda and the whole night was gorgeous. Mike was our coordinator and he was the best. He gave us great suggestions and always was willing to jump on a phone call whenever we had questions. We got nothing but positive feedback from all of our guests.
Julie
The team at Lago is INCREDIBLE. Mike made our pandemic postponement amazingly seamless, and he truly remembers every detail. The food is amazing, the venue is beautiful and so unique, and the staff is so easy to work with. I recommend this venue to anyone and we could not be more happy with everything that was done.
Melissa
Beautiful venue! We had our cocktail hour on The Veranda and reception under the tent. Mike and Corina helped us with our wedding and were easy to communicate with. Corina is extremely organized, positive and responded to our calls and emails within 24 hours. Everything went as planned on the day of our wedding. We ran 30 minutes late, and Corina assured us all was OK and relieved our stress! We heard great reviews about our food, cocktail hour and location. You can’t beat the views of The Penthouse for your pictures! We will be forever grateful to Lago and have fond memories to last a lifetime!
Mary W
When you read this review, I want you to take it seriously. Book your appointment and go tour. Don’t wait. This vendor has been amazing to work with. We worked with Mike at first, to be honest Lago was our second choice and we booked another venue. That venue dropped the ball and with less than 6 months until our wedding I called Mike and he got us on the books within 48 hours. Lago should have been our first and only option from day 1. We met with Mike and Diana, who was new at the time to go over our design ideas and to do our tasting. Everything was flawless from day 1. Diana was who we ended up being assigned to. At first I was nervous because she was new, but let me sing her praises for a bit. I have never felt so confident leaving a review. Diana went above and beyond for us. I was a nervous bride, I thought I wasn’t prepared and I was freaking out. Diana would calm my nerves and reassure me that we were right on schedule. She responded to each of my calls and texts with professionalism and urgency. She never left me waiting for answers. The day of, she handled everything. I mean everything. Between handling the decorations and day of things, she made sure to check in with my husband, myself, and our parents multiple times during our reception. I never even had a chance to finish a drink before it was replaced with a fresh one 😂. She was ON TOP OF IT. The place was decorated beautifully and everything was just perfect. I couldn’t recommend Lago and Diana enough! An added perk: pictures on the rooftop penthouse turned out phenomenal.
Nicole
I cannot say enough good things about Diana and the Lago Events team. My best friend had her wedding reception at Lago in October 2021 and since I am an event professional in Arizona, I helped out during the planning process (along with being a bridesmaid.) From the moment we pulled up to Lago 2 days before the wedding to drop-off the bride's things, I could tell Diana was a pro. She was prepared with the timeline, floor plan, and all of the final little details that go into a wedding. Diana helped navigate a few stressful situations with patience and an overwhelming desire to accommodate various requests. I knew going into the day of the wedding that every detail would be handled. This took so much pressure off the bride and myself. We were able to enjoy the day and not worry about set-up at the venue. The end result was an absolutely stunning cocktail hour and reception. (Book this place for the rooftop alone!!) The reception itself ran very smooth, from the grand entrances, to dinner service, to the last dance. The servers and bartenders were attentive and handled the large party with ease. My only wish is that Diana lived out in Arizona so that I could add her to my team. You will be in great hands at Lago with her managing your event.
Emily
“As a first-time Mother of the Groom, I was excited but anxious about helping to plan the wedding. Throughout this process, Diana was kind, helpful, responsive and conscientious. She offered many great ideas along the way. She worked very hard behind the scenes to create a beautiful setting. The wedding was a huge success: everyone loved the food, decorations and the venue. I would be happy to recommend Diana to other interested families.”
Marianne